Policies

Our Policies

At Firpo.pk, we ensure that every order is handled with care and dispatched promptly. Once your order is confirmed, please expect the following:

Processing Time: All products are tested thoroughly before dispatch.
Delivery Schedule: Shipping takes 3-5 working days from order confirmation.
Tracking: You will receive an email with tracking details once your order is shipped.

If you experience any delays or issues with your delivery, please feel free to contact us at support@firpo.pk.

Quality is our top priority at Firpo.pk. All our products are rigorously tested before they are dispatched. Please note the following:

No Warranty: We do not offer any warranty on our products.
Return Conditions: Returns and refunds are accepted only if the product is damaged or if it is not delivered as promised.
Claim Process: In case of damage or non-delivery, contact us at support@firpo.pk with your order details and supporting images. Our team will review your claim and get back to you promptly.

Your satisfaction is our priority and we aim to resolve any issues as quickly as possible.

We value your trust. At Firpo.pk, the privacy of your personal information is paramount. Our practices include:

Data Collection: Information is collected solely for processing orders and improving your shopping experience.
Data Security: All transactions are secured using industry-standard encryption. We do not share or sell your data to any third parties.
Usage: Your data is used exclusively to communicate order updates and to provide personalized service.

Should you have any questions regarding our privacy practices, please contact us at support@firpo.pk.

By placing an order at Firpo.pk, you agree to abide by our terms and conditions. Please review the following details carefully:

Order Acceptance: All orders are subject to availability and confirmation of order details.
Product Quality: While every product undergoes comprehensive testing prior to dispatch, please note we do not provide any warranty.
Returns & Refunds: Returns and refunds are only applicable if the product is damaged or is not delivered as promised.
Modifications: We reserve the right to update our policies as necessary. Any changes will be posted on this page.

For any further queries or clarification, feel free to contact us at support@firpo.pk.

Have questions? Please reach out to us at support@firpo.pk.